Pacific Marina Inn Frequently Asked Questions

When you book a room online, your credit card will be charged the deposit required for the rate and reservation you select. Review the payment and cancellation terms shown during booking before completing your reservation.

Cancellation and deposit policies vary by rate. The terms for your specific reservation are shown when you book and are included in your confirmation. For help with an existing reservation, call 808-836-1131 or email aloha@pacificmarinainn.com.

At Pacific Marina Inn, we charge an amenity fee of $20+tax per room per night (excluding tax). A parking fee will be charged of $15 during your stay.

We also require a Security Deposit. Standard Rooms-$250, Quads/Suites-$500, credit card only.

Standard check-in begins at 3:00 p.m. HST. Checkout is any time before 11:00 a.m. HST.

You may request early check-in or late checkout, but both are subject to availability and fees may apply. Contact the front desk for current availability and pricing.

The front desk is open 24 hours a day.

Online reservations receive an email confirmation. Check your spam or junk folder if you do not see it. To reconfirm your reservation, call 808-836-1131 or email aloha@pacificmarinainn.com.

Room upgrades may be available depending on occupancy and the room types available for your dates. Call 808-836-1131 for assistance.

You may add requests when booking, but requests are not guaranteed. The hotel will do its best to accommodate them based on availability.

Pacific Marina Inn accepts Visa, Mastercard, American Express, Discover, Diners Club/Carte Blanche, JCB, UnionPay and BC Global.

No. Cribs are not available.

Yes. Every guest room includes complimentary Wi-Fi.

Housekeeping is available by request from 8:00 a.m. to 2:00 p.m. Arrange service with the front desk.

Room amenities vary by room type. Guest rooms include complimentary Wi-Fi, air conditioning and Dish TV, while bed configurations, refrigerators or minifridges, and other features vary. Review the room details on the Rooms page before booking.

No. All guest rooms are non-smoking.

Guest rooms include complimentary paraben-free shampoo, conditioner, body soap, face soap and body lotion.

The hotel does not provide separate beach or pool towels. Bath towels are included in your room, and additional bath towels may be requested from the front desk.

Pacific Marina Inn has three floors and one elevator.

Standard rooms are available with one queen bed or two twin beds. Quad Rooms have two double beds. Hotel Suites include one queen bed, two twin beds and a sofa. Review the Rooms page for the current room types, occupancy and amenities.

The outdoor saltwater pool is typically open from 9:00 a.m. to 9:00 p.m., although hours are subject to change. Pacific Marina Inn does not have a hot tub or jacuzzi.

Yes. The convenience store is located next to the lobby and is typically open from 5:00 a.m. to midnight daily. See the front desk for assistance outside store hours.

No. Pacific Marina Inn does not have an onsite gym or fitness center.

No. Pacific Marina Inn does not have meeting rooms or conference space.

Yes. Up to two well-behaved dogs or cats are permitted per reservation. The pet fee is $25 per night, per pet. Pets that disturb other guests by barking or aggressive behavior may be required to leave. Contact the hotel if you have questions about service animals or a specific accommodation need.

Pacific Marina Inn has onsite dining and lounge options, including Lagoon Hut Chinese Restaurant and Canoe Hut Lounge. Availability and hours may change, so visit the Dine page or contact the hotel for current venues and hours.

No. Room service is not available.

Pacific Marina Inn offers a complimentary 24-hour shuttle to and from Daniel K. Inouye International Airport (HNL). After collecting your luggage, call 808-836-1131. The hotel will dispatch the shuttle and provide pickup-location instructions based on your baggage carousel. For the return trip, the shuttle leaves the hotel lobby every 30 minutes, on the hour and half-hour. Please be in the lobby 10 minutes before departure.

No. The complimentary shuttle serves the airport only. The Lagoon Drive rail station and local bus stops are steps away and can help guests reach attractions and other parts of Oahu.

Pacific Marina Inn is less than one mile from Daniel K. Inouye International Airport and offers a complimentary 24-hour airport shuttle.

Pacific Marina Inn is in an industrial area near the airport and is not within walking distance of a swimmable beach. Ala Moana Beach Park, the closest recommended beach for swimming, is approximately six miles away.

Parking is available for your first vehicle for a fee of $15. Parking for additional vehicles is available at a rate of $10 per night.

Pacific Marina Inn has one ADA room, based on availability. Contact the hotel directly before booking to confirm that the room and its features meet your needs.

The ADA room is on the first floor, with parking nearby and convenient access to the front desk and lobby. The room and bathroom are wheelchair accessible and include approved accessible features. Because individual accessibility needs vary, call 808-836-1131 to confirm the specific room features you need before booking.